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What to Know Before Buying Scratch and Dent Refrigeration Online

Buying scratch and dent refrigeration online can be a smart way to save money while still getting high-quality equipment. However, it’s important to know what you’re purchasing and how to make the most of your investment. Here are key things to consider before you click “Add to Cart.”


1. Understand What “Scratch and Dent” Means

Scratch and dent units are brand-new appliances that have minor cosmetic imperfections—such as small scratches, dents, or scuffs—usually from shipping or handling. These flaws do not affect the unit’s performance, but they do make the product unsuitable for full-price retail. This means you can get commercial-grade refrigeration at a fraction of the cost.


2. Check for Full Functionality

Before buying, confirm that the unit is fully functional and meets the same performance standards as a new product. At True Outlet, every scratch and dent unit is tested to ensure it operates like new. You’ll receive the same cooling performance and reliability True is known for.


3. Review Warranty Coverage

Not all scratch and dent products come with a warranty—but True Outlet does. Every unit includes a 1-Year Limited Warranty, giving you peace of mind that your investment is protected. Always verify warranty details before purchasing from any seller.


4. Know Your Dimensions and Specs

Measure your space carefully and review the product specifications. Scratch and dent units are sold as-is, so exchanges may be limited. Make sure the model fits your layout and meets your storage needs.


5. Inspect Photos and Descriptions

Reputable sellers provide detailed photos and descriptions of cosmetic imperfections. At True Outlet, we’re transparent about any flaws so you know exactly what you’re getting. Look for clear images and honest descriptions before buying.


6. Consider Shipping and Delivery

Scratch and dent units are often heavier and require special handling. At True Outlet, we make it easy with FREE shipping on all orders. Check delivery timelines and options to ensure a smooth process.


7. Take Advantage of Savings

The biggest benefit of buying scratch and dent refrigeration is the price. You can save hundreds—sometimes thousands—on premium commercial refrigeration. For businesses looking to maximize budget without sacrificing quality, this is an excellent option.


Why Choose True Outlet?

True Outlet offers factory-direct scratch and dent refrigeration with:

  • 1-Year Limited Warranty
  • FREE shipping
  • Transparent listings and exceptional customer service
    Every unit is tested for performance, so you can shop confidently and save big.
Next article How to Spot a Great Deal on Commercial Refrigeration (Even If It’s Not Perfect)

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